Help & support
Need help? Find an answer or talk to me.
Article-style walkthroughs for the things people actually ask, cancelling, updating a card, requesting a content change, pointing a domain, email on your domain. Search the docs, browse by category, or skip straight to email.
Billing
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How to cancel website management
Email hello@veryseoly.com to cancel. No login, no call and no exit fee, and cancellation follows the Terms and the Cancellation and Refund Policy. Read →
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How billing works
How the £300 + VAT deep-dive, the build and website management are paid for. New work is invoiced, and existing arrangements are billed as agreed. Read →
Account
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What happens if I leave VerySEOly
An honest exit plan, the files handover, what you keep, where to host the site afterwards, and how the data moves with you. Read →
Site changes
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How to request a content change
Send the brief by email or the contact form. Small edits are covered by your website management, and bigger work that adds new infrastructure gets a tailored quote. Read →
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How to request a new page
Scope rules for a new page - what is a content edit, what is included in your website management, and what is a bespoke build. Read →
Domain
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Pointing your domain at the new site
DNS walkthrough for any registrar (Cloudflare, GoDaddy, 123-reg, Namecheap, IONOS), the A and CNAME records to set, plus what to do about email. Read →
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Email on your domain
How email on your domain works. Your contact form sends through Resend EU as part of every build, and business email is run by our sibling practice Dacros. Read →
Common asks
Quick one-line answers, for the deeper version, browse the categories above or open the matching article.
- How much does it cost?
- It starts with a free audit of your site, so you see where you stand at no cost. If you want the full picture, the £300 + VAT deep-dive gives you a one-hour consultation, a detailed written audit and a fixed quote, and the £300 is credited against your build if you go ahead. The build itself is quoted to your brief, then website management is quoted to your business, and services may vary. It can run as a monthly managed service or as a one-off project, whichever fits. One bill, no lock-in, cancel any time. No packages to squeeze into, the plan is built around your business.
- What is the deep-dive, and why is it paid?
- The free audit is an automated site score. The £300 + VAT deep-dive goes far beyond it: a one-hour consultation, a detailed written audit of your whole setup (funnel, email and SMS, CRM, automation), a system blueprint, and a fixed quote for the build. It is paid because it is real work and a real plan you keep either way, and the £300 is credited against your build if you go ahead, so it costs you nothing extra to proceed.
- When does website management start to bill?
- Once your build is live. Website management is quoted to your business and invoiced as your quote sets out, and existing arrangements are billed as agreed. No surprise bills: cancel any time and the next month simply does not bill.
- How long does it take?
- Most sites are live within a week or two of the brief being agreed. Builds with bookings, ordering and marketing automation take a little longer to wire up, but you will see a preview early and we go live the moment you are happy.
- What if I want to cancel?
- Email hello@veryseoly.com to cancel, any time. Website management ends at the end of the month you have already paid for, as the Terms set out. You own your code, and your domain is in your name, so you walk away with everything. See /refund for the framing.
- How do the bookings work, do you take a cut?
- No, we do not take a cut. Your bookings, ordering and payments run on your own site, under your own brand, so the customer is yours, not a marketplace's. Unlike Fresha, Booksy or Just Eat, which take 20–30% AND own the customer relationship (then market your rivals to them), here the customer and their data stay with you. We connect the booking or ordering system you already use to your site, or help you choose one; that system's own fees are between you and its supplier, and you see them before you sign.
- What counts as a small edit?
- Text changes, image swaps, opening-hours updates, a new service description, the everyday tweaks. Those are included in your website management and usually done the same day. Bigger jobs (a new section, a redesign, a new feature) we will talk through and quote separately.
- Do I need a domain?
- If you have one, we take it over and look after it. If not, we will register one in your name with Cloudflare Registrar (or your preferred registrar). The ~£10/year renewal is paid by you directly to the registrar, no markup from us, and we prompt you at renewal so it never lapses.
Still stuck?
Talk to me directly.
Four channels, one human reading them, me. Pick whichever fits how you would rather work.
Email me
Fastest, same-hour reply during working time (Mon–Fri).
hello@veryseoly.com, first thing the next working day.
Phone line down
0113 460 2103 is temporarily out of service. Use the form or email instead; every one is read and answered.
Contact form
Anything you would rather put in writing. 1 working day.